Getting Started
- Getting started - learning guide
- 0.1. Inviting people on board
- 0.2. What success looks like
- 0.3. Turning intent into action
- 0.4. How to build a learning culture
1. Communications skills
- Month 1 - learning guide
- 1.1. Communication framework
- 1.2. Learning guide - presenting
- 1.2. How to present effectively
- 1.3. Learning guide - listening
- 1.3. How to listen effectively
- 1.4. Learning guide - pitching
- 1.4. Pitching for business episode 1
- 1.4. Pitching for business episode 2
- 1.4. Pitching for business episode 3
- 1.4. Pitching for business episode 4
- 1.4. Pitching for business episode 5
- 1.4. Pitching for business episode 6
2. Coaching & mentoring
- Month 2 - learning guide
- 2.1. How to lead your team
- 2.2. Learning guide - setting goals
- 2.2. How to set goals with your people
- 2.3. Learning guide - skills coaching
- 2.3. How to coach to improve skills
- 2.4. Learning guide - feedback
- 2.4. How to provide effective feedback
3. Team working
- Month 3 - learning guide
- 3.1. How to build your team
- 3.2. Learning guide - performance revi…
- 3.2. How to conduct a performance revi…
- 3.3. Learning guide - high performing …
- 3.3. How to develop a high performing …
- 3.4. Learning guide - motivating other…
- 3.4. How to motivate others
4. Growing the business
- Month 4 - learning guide
- 4.1. How to approach business strategy
- 4.2. Learning guide - growing a busine…
- 4.2. How to grow a business
- 4.3. Learning guide - business plannin…
- 4.3. How to create a business plan
- 4.4. Learning guide - value propositio…
- 4.4. How to develop a value propositio…
5. Customer interactions
- Month 5 - learning guide …
- 5.1. How to understand customer needs
- 5.2. Learning guide - engaging retail …
- 5.2. Engaging Customers in retail epis…
- 5.2. Engaging Customers in retail epis…
- 5.2. Engaging Customers in retail epis…
- 5.2. Engaging Customers in retail epis…
- 5.2. ENGAGING CUSTOMERS IN RETAIL epis…
- 5.3. Learning guide - introducing prod…
- 5.3. INTRODUCING PRODUCTS TO CLIENTS e…
- 5.3. INTRODUCING PRODUCTS TO CLIENTS e…
- 5.3. INTRODUCING PRODUCTS TO CLIENTS e…
- 5.3. INTRODUCING PRODUCTS TO CLIENTS e…
- 5.3. INTRODUCING PRODUCTS TO CLIENTS e…
- 5.3. INTRODUCING PRODUCTS TO CLIENTS e…
- 5.3. INTRODUCING PRODUCTS TO CLIENTS e…
- 5.3. INTRODUCING PRODUCTS TO CLIENTS e…
- 5.4. Learning guide - overcoming objec…
- 5.4. How to overcome objections
6. Customer service
- Month 6 - learning guide
- 6.1. How to create a customer service …
- 6.2. Learning guide - instant customer…
- 6.2. How to demonstrate instant custom…
- 6.3. Learning guide - taking ownership
- 6.3. How to take ownership of customer…
- 6.4. Learning guide - difficult custom…
- 6.4. How to deal with difficult custom…
7. Business rhythm
- Month 7 - learning guide
- 7.1. How to create an operating rhythm
- 7.2. Learning guide - running a sales …
- 7.2. How to run a sales meeting
- 7.3. Learning guide - hold people acco…
- 7.3. How to hold team members accounta…
- 7.4. Learning guide - end of week de-b…
- 7.4. How to run an end of week de-brie…
8. Innovation & productivity
- Month 8 - learning guide
- 8.1. An introduction to the digital ag…
- 8.2. Learning guide - agility and resp…
- 8.2. Agility and responsiveness
- 8.3. Learning guide - ideas generation
- 8.3. Ideas generation
- 8.4. Learning guide - proactive learni…
- 8.4. Proactive learning