Getting Started Introduction to the program 5 videos. Getting started - learning guide 0.1. Inviting people on board0.2. What success looks like0.3. Turning intent into action 0.4. How to build a learning culture 1. Communications skills Communications skills 13 videos. Month 1 - learning guide1.1. Communication framework1.2. Learning guide - presenting1.2. How to present effectively >>9 more... 2. Coaching & mentoring Coaching & mentoring 8 videos. Month 2 - learning guide2.1. How to lead your team2.2. Learning guide - setting goals2.2. How to set goals with your peop… >>4 more... 3. Team working Team working 8 videos. Month 3 - learning guide3.1. How to build your team3.2. Learning guide - performance re…3.2. How to conduct a performance re… >>4 more... 4. Growing the business Growing the business 8 videos. Month 4 - learning guide4.1. How to approach business strate…4.2. Learning guide - growing a busi…4.2. How to grow a business >>4 more... 5. Customer interactions Customer interactions 19 videos. Month 5 - learning guide …5.1. How to understand customer need…5.2. Learning guide - engaging retai…5.2. Engaging Customers in retail ep… >>15 more... 6. Customer service Customer service 8 videos. Month 6 - learning guide6.1. How to create a customer servic…6.2. Learning guide - instant custom…6.2. How to demonstrate instant cust… >>4 more... 7. Business rhythm Business rhythm 8 videos. Month 7 - learning guide7.1. How to create an operating rhyt…7.2. Learning guide - running a sale…7.2. How to run a sales meeting >>4 more... 8. Innovation & productivity Innovation & productivity 8 videos. Month 8 - learning guide8.1. An introduction to the digital …8.2. Learning guide - agility and re…8.2. Agility and responsiveness >>4 more... 9. Additional Videos Additional videos from categories 1-8 0 videos.
